Agatha has had a very stressful and emotionally draining week. After several hours in traffic, her mind was set on getting a well-deserved rest at the weekend. Home at 9pm, she can only barely make her way to her door. As she tries to get her key in the lock, the handle comes off.

Her apartment has been burgled!

This is not how to end a week or begin the next. The financial and emotional costs cannot easily be wished away. But this is where we come in.